GEP

Senior Business Analyst - TSO

ID 2024-30941
Job Locations (City + Country)
ID
Category
Business Development
Position Type
Full-Time Employee
Posted Date
2 months ago(6/3/2024 12:48 PM)

Company Overview

GEP is a diverse, creative team of people passionate about procurement. We invest ourselves entirely in our client’s success, creating strong collaborative relationships that deliver extraordinary value year after year. Our clients include market global leaders with far-flung international operations, Fortune 500 and Global 2000 enterprises, leading government and public institutions. 

 

We deliver practical, effective services and software that enable procurement leaders to maximise their impact on business operations, strategy and financial performance. That’s just some of the things that we do in our quest to build a beautiful company, enjoy the journey and make a difference. GEP is a place where individuality is prized, and talent respected. We’re focused on what is real and effective. GEP is where good ideas and great people are recognized, results matter, and ability and hard work drive achievements. We’re a learning organization, actively looking for people to help shape, grow and continually improve us.

 

Are you one of us?

 

GEP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, disability status, or any other characteristics protected by law. We are committed to hiring and valuing a global diverse work team.

 

For more information please visit us on GEP.com or check us out on LinkedIn.com.

 

What you will do

*This role is to be based in home country - open for native Indonesian speakers only.

 

 

Business Analyst/ Sr. Business Analyst is responsible for assisting the GEP implementation team and the customer with the design and deployment of the SMART by GEP solution (Sourcing, Contract Management, Supplier Management, Projects and Savings Tracker and Procure to Pay).

As functional experts, they need to have the ability to understand customer needs from the solution and accurately document these for coordinating the build, testing and deployment of SMART and associated business processes.

 

New Implementation Projects:

·      Deployment responsibilities include assisting customers throughout the various phases of

implementation process.

·      Will assist with all aspects of a deployment including (but not limited to): process configuration, feature/functionality demos, user interface configuration, user and supplier set-up

·      To act as a liaison between the customer and various groups within GEP such as Technical Support, Sales, Engineering, and Product Management

 

Customer Focus:

·      Business analyst / Sr. Business Analyst co-owns the responsibility of customer satisfaction with the project manager, during the successful deployment of solutions

·      Provide solutions wherever feasible, from the perspective of SMART

·      Business Analyst will act as a liaison between the customer and various groups within GEP such as Technical Support, Sales, Engineering, and Product Management

·      Possesses ability to learn to be conversant in features, functionality and applicability of the entire SMART by GEP suite including Sourcing, Contract Management, Supplier Management as well as Procure to Pay

·      Possess expert knowledge in at least one area of the suite

·      Builds solution, customer, and industry knowledge by leveraging the appropriate resources (internally at GEP and externally at the client)

 

Teamwork:

·      Executes with minimal guidance and shows strong initiative

·      Maintains regular communication with team members (e.g., face-to-face, via voicemails, emails) especially across multiple solution deployments so everyone understands status of project

·      Proactively collaborates with manager and teammates to anticipate and respond to issues that could impact solution deployment (e.g., change in scope)

·      Willingness to travel ~50% of the times outside work location as part of customer engagement

What you should bring

Primary Skill (Must):

·      Source to Pay or Source to contract technology implementation

·      Must have management consulting experience, preferably with the Big 5s

·      Good Communication in both English and Bahasa Indonesia is mandatory

·      Customer management Skills

·      Ability to understand client’s business requirements

·      Ability to document the requirements accurately

·      Willingness to drive things to closure irrespective of the odds

·      Ability to liaise with various internal teams.

·      Ability to work on complex projects

 

Behavioral Skills:

·      Team Player

·      Quick learner

·      Adaptable to changes in technology

·      Should be able to work with teams of varying nature

·      Should be open for flexible work hours

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